RECREATION

Easy Exchange

Exchange Item(s)
Return Items Steps
1. Submit a request

Click "submit a request" button below and fill out the form

2. Receive return authorization

Receive return authorization (RA) form with the exact return address and a shipping label (may take 24-72 hours)

3. Ship it back

Print and attach the provided UPS shipping label as well as the RA form to the outside of the box

4. Receive replacements

Once the merchandise is received your replacements will be shipped within 48 hours

FAQ
What Can I Exchange?

If you are not completely satisfied with your purchase, we will be happy to exchange products in new/unused condition within 30 days of delivery.

Items purchased between 11/15/2024 & 12/31/2024 qualify for our Holiday Return period. During this period returns are accepted within 60 days of delivery.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.

The few exceptions for items that cannot be returned include:

  • Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
What Are My Shipping Fees?

For orders delivered within the continental US where reason for return isn't a result of a RECREATIONiD error, the cost of the initial shipping charge and a return fee of $12.99, per item will be deducted from your refund. A prepaid shipping label(s) will be provided.

Freight, international & non-continental US returns are accepted, however coordination of return shipping is the responsibility of the client. In the event an error is made by RECREATIONiD, a return shipping label will be provided.

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Need Help? Our Customer Support Is Here To Help
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Phone
Our Address
  • RECREATIONiD.com
  • 8 Corporate Drive,
  • Cranbury, NJ 08512
  • USA
Email
Sales Hours
  • Mon - Fri: 8 am - 12 am EST
  • Sat - Sun: 10 am - 12 am EST
  • Mon - Fri: 5 am - 9 pm PST
  • Sat - Sun: 7 am - 9 pm PST
Support Hours
  • Mon - Fri: 8 am - 9 pm EST
  • Sat: 10 am - 7 pm EST
  • Sun: Closed
  • Mon - Fri: 5 am - 6 pm PST
  • Sat: 7 am - 4 pm PST
  • Sun: Closed